Frequently Asked Questions

  • How can I reset my password?
  • How can I change to App associated to a Cookie?
  • How can I develop my own Apps?
  • How do I subscribe to SMS/Phone Calls credits?
  • Why is my Mother's location incorrect?
  • Why is my Cookie's location on the map incorrect?
  • My profile does not display the proper time
  • Can a family member have a private access to certain Apps?
  • Why am I not receiving Pocket Mother notifications?
  • How many Cookies can I connect to Mother?